Macy's confirmed on Friday it was having trouble with its credit card systems on one of the busiest and most important shopping days of the season.
"It is taking longer than usual to process some credit and gift cards in our stores, but we had added additional associates to the floor who are working to resolve the issue as quickly as possible," a spokesperson for Macy's said. CNBC first learned of the issue when customers took to Twitter to complain. The words of frustration began percolating around noon ET on Friday. Complaints were expressed in Washington, D.C.; Reno; Chicago; Queens; Richmond, Virginia; Evansville, Illinois; St. Charles, Missouri; San Diego and New Jersey.
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