The legal industry is naturally based on human judgment where decisions are made without the help of technology. But that doesn’t mean that the processes that accompany this decision-making industry shouldn’t involve ways that embrace the digital age.
Problems That Plague the IndustryConsumers expect a frictionless payment experience regardless of how or to whom they are making the payment. Much of the legal industry is still operating in the past and have not met the needs of the consumers in today’s digital age. For example, if someone receives a minor misdemeanor like a speeding ticket, they must appear in court to make that payment. Or if a consumer must pay a lawyer for services rendered, they typically write a check and mail it into the law office. Both processes are more traditional, and law firms can adopt technologies that will help solve the countless problems that haunt the entire industry.
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April 2022
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