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Charles Schwab CEO reveals how he tests job candidates by taking them to breakfast, having restaurant mess up their order

1/23/2019

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​A person's character is revealed during times of great pressure and distress. A great way to test out someone's character is to observe how they react when things don't go according to plan.
What if there were a way for employers to test out job candidates and compare how each reacts to unpleasant curveballs?
Charles Schwab Corporation CEO Walt Bettinger has created such a system. Earlier this month, he shared his secret with the New York Times.
Before every new hire, Bettinger takes candidates out for a breakfast interview. But what the potential employees don't know is that every time, Bettinger shows up early and asks the restaurant to purposefully mess up the order in exchange for a handsome tip.
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